Refund and Return Policy

Cancellation of the order

All orders can be canceled until shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packing and shipping process has started, it can no longer be canceled.



Your satisfaction is our number 1 priority. Therefore, you can request a refund or reshipment of ordered products if:


We do not issue the refund if:

* You can submit refund requests within 15 days after the guaranteed delivery period (45 days) has expired. You can do so by sending a message to the Contact Us page.

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